Senior Retail Asset Manager

Department: Asset Management

Employment Type: Full Time

Location: London

Description

Location: London on-site with regional travel

About:

To be instrumental in the growth and development of an industry-leading, privately-owned commercial Real Estate company.

In this role within our established Asset Management team, you will take responsibility for four Shopping Centres across the UK, as well as supporting the effective management of other assets within our retail portfolio. You’ll pay an essential role in making key decisions for shopping centre management, identifying opportunities to enhance cash flow and asset value, with a particular focus on driving NOI growth across your portfolio, and assisting in the full property management lifecycle, with dedicated in-house PM and FM resource.

You will be expected to deliver concise, accurate and impactful reporting, present confident pitches to both internal and external stakeholders, offer top-tier asset management insights, and drive the profitable revenue growth and development of your assets to new highs.

We are looking for someone who understands that these are complex, evolving centres that require resilience, creativity and a hands-on approach. Each has its own challenges and strategic opportunities, and we want someone energised by the chance to reposition and unlock value where others might see obstacles. You will have complete ownership of your Assets’ performance and are expected to coordinate and direct the in-house teams (PM/FM/Leasing) to ensure delivery, even though formal line management responsibility sits elsewhere.

Likely portfolio:

Blaydon Shopping Centre, Blaydon
Crossgates Shopping Centre, Leeds
Castle Dene Shopping Centre and town centre high street retail, Peterlee
Crown Glass Shopping Centre, Nailsea

Key Responsibilities:

Devise and implement the agreed annual business plan to deliver targets for net operating income (NOI), occupancy rates, transaction flow and ERV growth
Advising the Board on Asset Management needs in relation to the assets under your management
Identification and delivery of asset enhancement initiatives, including the implementation of value-add strategies
Liaise with the Leasing Manager to lead, manage and execute all leasing and major lease events in line with the annual business plan, including the reconfiguration of available space
Responsible for improving and achieving the net income target across your assets by leasing vacant space, removing breaks, extending leases, implementing rent reviews/lease renewals etc.
Oversight and ownership of the full P&L and Service Charge budget, as well as close monitoring of the in-house PM and FM resource, ensure cost and operational-effective site management
Full responsibility for PPM, utilising in-house expertise and resource in order to manage this appropriately, as well as pro-actively managing repairs
Supporting the Company’s response to tenders, assisting with acquisition and disposal due diligence
Completing and presenting detailed, accurate and effective reports

Required skills and experience

Resilient and pragmatic, with the ability to balance long-term strategic vision with the day-to-day realities of managing challenging retail environments
Solid Retail Asset Management (shopping centres) working experience built on a strong foundation of Property Management
Proficient understanding of how to best manage expectations, and deal with demanding clients
Demonstrable expert report-writing and presentation skills
Advanced ability across MS Office packages including but not limited to MS Excel/Visio
Ability to combine property knowledge with professional presentation and report writing skills
Commercial awareness, industry knowledge and competitor analysis
Strong initiative and ability to work autonomously and manage own time
Able to think creatively about repurposing and regeneration of real estate assets

Personable Attributes:

Excellent interpersonal and team management skills
Solid administrative skills for effective, accurate report writing
Decisive, confident and calm under pressure
A solid, resilient work ethic
Able to focus on key issues and prioritise work whilst multi-tasking
Self-management of personal performance standards
Positive approach, commitment, and reliability
Extreme close attention to details in reporting and analysis
Strong influencing and persuading skills
Ability to support colleagues at all levels within a high-performance function
Show initiative and creativity to achieve business results within an entrepreneurial business
Prepare and present clear written documents including client reports and tender documents
Excellent written presentation is essential

Key Responsibilities

Devise and implement the agreed annual business plan to deliver targets for net operating income (NOI), occupancy rates, transaction flow and ERV growth
Advising the Board on Asset Management needs in relation to the assets under your management
Identification and delivery of asset enhancement initiatives, including the implementation of value-add strategies
Liaise with the Leasing Manager to lead, manage and execute all leasing and major lease events in line with the annual business plan, including the reconfiguration of available space
Responsible for improving and achieving the net income target across your assets by leasing vacant space, removing breaks, extending leases, implementing rent reviews/lease renewals etc.
Oversight and ownership of the full P&L and Service Charge budget, as well as close monitoring of the in-house PM and FM resource, ensure cost and operational-effective site management
Full responsibility for PPM, utilising in-house expertise and resource in order to manage this appropriately, as well as pro-actively managing repairs
Supporting the Company’s response to tenders, assisting with acquisition and disposal due diligence
Completing and presenting detailed, accurate and effective reports

Hired